EBPO helps insurance companies identify non-core yet critical business processes that can be outsourced, allowing for increased focus on the bottom line and on staying competitive.
Client Challenges
Reducing profits on booked revenues against the rising cost of supporting policies
- Achieving greater returns on IT investments
- Managing reinsurance systems
- The cost of supporting booked policies in complex market capital conditions
What it Provides
With a strong domain expertise gained by working with major insurance carriers across the globe,EBPO has developed its insurance BPO services to address the insurance value chain. In discrete end-to-end administration mode, EBPO services include:
- Claims Administration
- Closed Book Administration
- Policy Servicing
- New Business Servicing
EBPO strategic acquisitions of Phoenix Global Solutions - USA (captive for Phoenix Life), operations of Pearl Group - UK (setting up a new FSA regulated entity Diligenta), and Comicrom - Chile (providing Spanish support to Latin American pension companies) have further enhanced its business process efficiencies. EBPO offers platform-based solutions providing both technology and process components.
Business Value
EBPO Global Network Delivery Model™ ensures that customers benefit from:
- Low-cost, high-quality results
- Reduced risks
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