As the market for outsourced services has evolved from low end business support services to include valued added, business critical functions, EBPO’s Knowledge Services (KS) division is well positioned to assist clients with a full spectrum of outsourced services. Over the last 5 years EBPO has been delivering outsourced business solutions of increasing complexity.
Our team includes professionals from a broad range of industries who bring a wealth of knowledge and experiences to every assignment. 

EBPO’s KS division includes services in the areas of Investment Banking Operations, Research, Analytics, Reporting, Planning & Analysis (RP&A) and Professional Services. We look forward to discussing your business needs and our capabilities. 

Advantage

Delivering Knowledge Services involves a different set of challenges compared to traditional business process outsourcing. Typical Knowledge Services offerings would require:

• Greater degree of risk management due to high impact individual transactions
• Skilled and experienced resources with congruent career expectations
• Rigorous focus on continuous training

EBPO has invested extensively in building expertise in managing complex processes and has translated this knowledge into providing a delivery structure that maximizes customer value while minimizing operational risks. This structure provides flexibility to our customers to pace themselves through the knowledge service experience.

EBPO’s Knowledge Services helps provide operational and business insights to the management through a combination of delivery models, technology and process transformation tools. EBPO also understands the variability and cyclicality in Knowledge Services business requirements and provides the depth and investment required for a stable and reliable knowledge service delivery engine.

Service Offerings

Business Research

• Primary and Secondary Company and Industry Research
• Library Services: Data Extraction and Packaging from Information Databases
• Market Information: Competition Intelligence, Trend and Statistical Analysis

Analytics

• Financial: Investor Reporting, Valuation Modeling, Credit and Risk Profiling
• Data: Fraud Analysis, Supply Chain Optimization, Risk Management
• Market Analytics: Business intelligence, CRM analytics, Customer Segmentation

Reporting, Planning and Analysis

• Reporting and analysis for CFO / CEO / CFO / Controller’s Office
• Forecasting and Budgeting
• Solvency Analysis
• Profitability Analysis