Case Study One

Specialty:- Internal Medicine & Pediatrics

A thorough “AS IS” process analysis executed by EBPO Manager resulted in identification of various process mismatch. The mismatch of processes like , No eligibility verification at the time of encounter/patient’s walk in, encounter forms were printed separately from outside (not linked to the practice management software) and no Accounts Receivables maintenance was being done.

After a thorough analysis EBPO suggested various neck opening solutions ranging from creating a custom made encounter form and linking it with their software, setting up online eligibility verification access through websites and tailor made custom solution to handle the Doctor’s Accounts Receivables.

Case Study Two

Specialty:- Internal Medicine & Vascular Surgery

There was no effective AR maintenance and the practice did not know where their outstanding money was clogged up. There was no differentiation between insurance balance and patient balance. And the billing person who was handling the billing had no time to look into AR.

EBPO came out with an unique AR analysis where it was easy for the Doctors to know where their money was standing in the aging buckets as well as in which segment there was a huge outstanding. Doctor’s realized the collectible and gave the job of Accounts Receivables to EBPO .

Case Study Three

Specialty:- Oncologist

Through the word of Mouth and the Quality Work delivered to the existing Doctors, EBPO was called in by an Oncologist, The Doctor wanted to shift the entire end to end process to EBPO. And we at EBPO did a thorough extensive analysis and also learnt the software through web and had prepared an exclusive plan to work on the end – to - process. The project was successfully transitioned in record one week.